Nottinghamshire Coronavirus Community Support Hub

Nottingham County CouncilNottingham Coronavirus Support Hub – There are many local volunteer groups offering help if you are staying at home because of Coronavirus.

To find what services are being offered in your area, use the search below. You will need to answer the yes/no question before proceeding.

Please note that Nottinghamshire County Council does not endorse any of the organisations listed and that users should exercise usual caution.

Guidance for residents who need help from volunteers.

Please scroll down to below the search facility to find information on how to volunteer. 

Get help if you’re staying at home because of coronavirus

Use this service to find volunteer groups and other services in your local area who can help you.

If you’re worried about your health or have coronavirus symptoms check the NHS website.

Are you or the person requiring support currently receiving support from Adult Social Care or Children’s Services? Or do you or the person requiring support have a disability, mobility issues or a need for continuing healthcare? 


If you are a County resident without internet access then please phone 0300 500 8080 (open 8am to 6pm, Monday to Friday) and one of our customer advisors will be able to help you complete your support request.

If you are a City resident then you will need to call the City Council Customer Hub on 0115 915 5555 between 9am and 5pm or go to

Volunteering to support

If you are responsible for a community group, faith group, charity, parish or town council and are not listed but are planning to support people who are self-isolating we would like to hear from you.

Guidelines for volunteers during the Coronavirus outbreak.

Please complete the Volunteering to support during the Coronavirus outbreak online form or call 0300 500 8080, and be ready to provide the following information:

  • The name of your group / organisation
  • Contact details – postal, telephone and email address
  • Have you been DBS checked?
  • Area(s) of Nottinghamshire in which you are able to provide support
  • What support you can offer.

If you are an individual wanting to volunteer then please consider joining a local community group or charity in your area. If you would like to continue your registration as an individual volunteer then we welcome your application and you will be required to provide a reference, details will be provided to you as you proceed through the ‘volunteering to support during the Coronavirus outbreak online form’. Following receipt of a satisfactory reference you will be contacted in 7 working days and will be required to complete some online training and submit some identification. Further details will be provided to you at the point of contact.

Please note, we are only able to register volunteers over the age of 16. 

If you have already registered but wish to amend your information on the database then please complete the update details online form.

The National Council for Voluntary Organisations (NCVO) has updated its guidance and resources to support charities, voluntary organisations and volunteers during the Covid-19 pandemic.

Nottinghamshire County Council, Ashfield District Council, Bassetlaw District Council, Browtowe Borough Council, Gedling Borough Council, Mansfield District Council, Newark and Sherwood District Council and Rushcliffe Borough Council will continue to work together to help individuals and groups to provide support to those residents who need it, while meeting our own obligations with regard to providing support to everyone involved. 

In Edwinstowe